If you need to read and write data to the same integration, you can use a bidirectional flow to use the same connection for both.

In a V2 flow, your tenants will link their account once, allowing you to run two types of jobs:

1. Read jobs — Read data from their linked account
2. Write jobs — Write data to their linked account

Bidirectional flows utilize the V2 API and V2 Connectors

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Bidirectional flow structure

There are 3 types of connectors in a bidirectional flow:

• The primary connector which your tenant links to
• The target connector to be used in Read jobs
• The source connector to be used in Write jobs

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Examples

Common uses of Bidirectional flows include:

• Have tenants link their CRM:
  • Use Read jobs to sync their CRM data to your database
  • Use Write jobs to sync custom fields from your platform to their CRM
• Have tenants link their own database:
  • Use Read jobs to import their data into your platform via a webhook
  • Use Write jobs to sync updates made on your platform back to their database