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Documentation Index

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If you need to read and write data to the same integration, you can use a bidirectional flow to use the same connection for both. In a V2 flow, your tenants will link their account once, allowing you to run two types of jobs:
  1. Read jobs — Read data from their linked account
  2. Write jobs — Write data to their linked account
Bidirectional flows utilize the V2 API and V2 Connectors

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Bidirectional flow structure

There are 3 types of connectors in a bidirectional flow:
  • The primary connector which your tenant links to
  • The target connector to be used in Read jobs
  • The source connector to be used in Write jobs
V2 flows overview tab

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Examples

Common uses of Bidirectional flows include:
  • Have tenants link their CRM:
    • Use Read jobs to sync their CRM data to your database
    • Use Write jobs to sync custom fields from your platform to their CRM
  • Have tenants link their own database:
    • Use Read jobs to import their data into your platform via a webhook
    • Use Write jobs to sync updates made on your platform back to their database